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Customer Support

Shipping & Delivery


Orders are processed within 1-3 business days, and your order will be delivered with in 5-10 business days. 



All orders placed Monday-Thursday will be shipped that week. Orders placed Friday-Sunday will be processed and shipped the following Monday. 



Fitzu will accept any undamaged items within 14 days of delivery. All purchases in need of an exachange or return may be sent to the following address: 



7515 Pearl Road Suite 204

Middleburg Hts, OH 44130



ALL shipping charges are nonrefundable. Returned items will be refunded in full, minus the shipping cost. Exchanged items will be charged an additional shipping fee.


Privacy Policy 

When you purchase from our online store, the information that you provide us with to process your order will remain private. 


We respect your privacy by not selling or sharing your personal information including: name, address, phone number, email address, credit card informatin, etc. 



Tax Information 


All orders will be charged Ohio sales tax, due to being an Ohio based company. The sales tax will be 8.0%.

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